Nimi Natan

Small and medium-sized businesses (SMBs) represent the engine of the US economy, driving innovation, creating jobs, and powering local communities. Yet, when it comes to securing the capital needed to grow, SMB owners often run into a familiar wall: long application processes, rigid credit requirements, and weeks of waiting for a decision.

In recent years, the story was framed as a battle: Traditional Banks vs. Disruptive Fintechs. If you listen to the hype, the future of business lending belongs entirely to algorithms. Write a quick prompt, plug in a bank feed, and let an automated credit model decide the fate of your small business in seconds. 

Not so fast. Fintechs, regretfully, are almost always associated with extraordinary interest rates and fees and in some cases, outright scammy business practices.

Today, a smarter narrative is taking shape. Rather than competing for market share, we, traditional banks, and fintech innovators are joining forces to solve the SMB capital crunch.

When we ourselves looked at fintech, and specifically automated underwriting, we saw plenty of cracks – impersonal decisions, failure to understand nuanced business models, and risk pricing that leads to eye-watering interest rates. On the flip side, we aren’t innocent either; our manual processes and paper-heavy workflows can sometimes make getting a simple term loan or a line of credit feel like moving mountains.

The solution to the SMB capital crunch isn’t replacing human bankers with bots. It’s melding the digital efficiency of fintech with the sound risk management and low-cost capital of traditional institutions.

To bridge the gap, we have to be honest about where both models fall short:

Pure Fintech Lenders:  They got the speed right, but often at the expense of the borrower. Relying heavily on algorithmic risk scoring forces alternative lenders to price in uncertainty. The result? APRs that can drain an SMB’s cash flow rather than grow it.

Traditional Banks:  We have the lowest cost of capital and deep community roots, but our front-end customer experience can be slow. Asking an entrepreneur to gather three years of tax returns, print PDF bank statements, and wait four weeks for a decision simply doesn’t work for modern business timelines.

Melding these two worlds isn’t about letting a computer make the final credit call. It’s about leveraging technology to clear out administrative friction so human underwriters can make better, faster decisions. Here is a summary of what we are working on:

1. Frictionless Data Gathering: Fintech tools excel at API integration. Instead of making borrowers hunt down paperwork, technology can instantly aggregate accounting data, tax history, and bank statements in minutes.
2. Speeding Up the Desk, Not Replacing the Underwriter: Once the data is ingested, financial technology packages it cleanly for human review. A banker can review real-time cash flow and context within hours—not weeks.
3. Affordable Rates and Low Fees with Modern Speed: Because we retain control over risk parameters and use our low-cost deposit base to fund loans, SMBs get reasonable bank interest rates without the agonizing bank wait times.

The Bottom Line:  Small business owners don’t want a machine deciding if their life’s work is creditworthy. But they also can’t afford to wait months while opportunities pass them by. By adopting technology and streamline our human processes, rather than an underwriting decision-maker, we keep the relationship at the center of commercial lending here at Gulf Coast Small Business Lending while giving business owners the fast, transparent access to capital you actually need.

The title of this post isn’t original. I am going to be sitting on a panel with the same name in December, FTT’s Fintech Conference in Austin. See you there.

If you run a small business or work in commercial lending, where do you feel the biggest friction exists today—the speed of the process or the relationship itself? Let’s discuss in the comments. And as always, if you need capital, give us a shout.

Contact information for our team is here: https://gulfcoastsba.com/our-people/

My old econ professor, Jeremy Siegal is a known “Fed Watcher.”  I quickly formed an opinion on Kevin Warsh after watching the new Federal Reserve Chairman’s debut FOMC meeting in June and waited a couple of days before listening to Siegal’s analysis; our views are identical.

Spoiler alert: I am very happy about Warsh and believe he is the right person to guide our increasingly complex economy. He had me with the first six words he uttered: “The Committee will deliver price stability.”

The meeting enforced the feeling of a fresh start at the central bank. Taking the wheel at the Fed is one of the toughest jobs in the world, especially succeeding Jerome Powell (I am a fan, btw). Warsh’s highly anticipated first public meeting in June proved he is exactly the steady, forward-thinking leader the economy needs right now.

First, the tone: His communication style during the post-FOMC meeting press conference is direct and concise.  I contrast it with the typical ultra-cryptic “Fed-speak.” Warsh came across as clear, decisive, and market-savvy.

Second, the action: While it is still early to judge, I very much liked his balance of handling inflation concerns while signaling a pragmatic, pro-growth approach to interest rates. Warsh’s background, having been the youngest Fed Governor during the 2008 financial crisis, gives him the unique, practical market experience required for this moment.

Navigating the Waves

Warsh is facing a challenge not seen since the early days of Paul Volcker’s tenure at the Fed, perhaps even more unusual:  Powell keeping a seat on the board, political pressures, the ascendance of China, and very stubborn inflation numbers. I am confident that his decisive debut actions quieted the skeptics and showed he can maintain the Fed’s critical institutional independence while still prioritizing economic stability.  Warsh’s first outing was a major win for both Wall Street and Main Street, the two constituents that are most important to our borrowers and our business.

If you haven’t watched June’s FOMC presentation, view it here:  https://www.youtube.com/watch?v=7pIFqmMCxVc. This broadcast captures the exact tone and public actions that are defining the start of his tenure.

The Impact on our World

Stability is the key economic underpinning to our business. Above all, when we look at new lending opportunities, we judge the quality and stability of the business’ free cash flow.  Full employment, price stability, and lower interest rates are the three macro-economic factors that figure heavily into every loan we underwrite. And the new leadership at the central bank are laser-focused on these three factors.

As always, please consider Gulf Coast Small Business Lending when you start thinking about how to grow or acquire a business. We are on standby to listen to your plans and hopefully help you finance your dream.  You can find a listing of our experienced business development officers along with their contact information on our website here: https://gulfcoastsba.com/our-people/.  We are actively supporting entrepreneurs nationwide as SBA Preferred Lenders.

I hope this letter finds you well. 

We need to talk. It looks like you are planning to stick around, and I would like to provide a list of wishes that are necessary for us to get along, even thrive together.  

As a lender, specifically an SBA lender, I’d like you to:

Help potential borrowers and referral sources find us.  There are over 4,000 of us, each with our own quirks, likes and dislikes, underwriting standards, regulatory regimes, specializations, loan terms, and a hundred more unique features.  The same with borrowers: each is an individual with her or his needs, experience and financial wherewithal.  The name of the game is “capital access.”  We have capital we wish to invest, and the business owner has uses for capital. It’s as simple as learning about us (lender and borrower) and matching us up.

Improve our productivity.  Doing SBA loans is hard work and some of it is tedious and prone to errors.  We can’t hire and train fast enough to keep up with the demand and are hopeful that you can help us. We are already using you for this and looking for added innovation to make it even better.

Give me insight.  The data is there, lots of it, but it’s sometimes difficult to separate signal from noise and distill it to important trends and insights.  What part of the country has the most need for our capital? Industries?  What makes a good SBA loan? A bad loan? What industries are deserving but underserved.  To be clear, I will never ask you to make decisions for me, but I’d love you to give me insights that allow me to make the right decisions. You’re supposed to be good at it, certainly fast, so let’s get to work. 

Earn my trust. Let’s be honest; I don’t trust you very much.  I question your answers, especially when you tell me how smart I am (I am not, and I am self-aware).  And those hallucinations?!? C’mon, get your act together.  And are you sure the proprietary data I input isn’t used for model training or even worse, shared with others?

Don’t be an asshole.  Scams, fake news, water and energy consumption, noisy data-centers, opaque pricing, enabling bad actors, intellectual property theft, the list goes on. You’re important, you’re useful (not the Tik Tok part); now let’s work on your ethics.  

This is a fairly comprehensive list and I understand it might take a little bit of time to implement every single suggestion.  In the meantime, I and my team of experienced SBA 7(a) lending professionals remain available to talk about deals.  In fact, that will never change.  You can’t get rid of the human element although you can certainly enhance the overall process.  Anyone reading this who needs or wishes to interact with a live human, you can find a listing of our experienced SBA professionals here:  https://gulfcoastsba.com/our-people/.  We look forward to being of assistance.

I was working on another blog post one recent Saturday morning, writing about the food industry, farm-to-table, how much I love it and how much I’d like to make more SBA loans to its participants. But then a good friend called for some advice on buying a camera. Those of you who know me know how passionate (and opinionated) I am about the craft.  I’ve been shooting seriously for a long time, ever since my parents gave me my first good camera (details at the end of this essay, for you fellow photographers). Because of this conversation, my original blog concept has been bumped to June so watch for it in a few weeks. 

After I dispensed the advice (Nikon Z6iii), I spent another hour or two writing down all the cameras I owned since that first one, those I loved and those I hated, and tried to find the common thread.  It wasn’t the quality of the images I made, the cost, the features or the prestige.  It came down to one attribute: reliability.  It had to work in all conditions, take abuse, and never fail.  

Later that day, after reflecting on it further, I realized that reliability is a core factor in how I evaluate things in both my personal and professional life. That led me to the topic of this blog: what does it mean to be a reliable lender?  Here are the qualities I identified. I recommend using this checklist when evaluating your next loan.

1. Financial Stability:  This is the absolute baseline. A reliable lender must be a safe fortress.  I am seeing way too many cases where banks over-extend themselves when issuing term-sheets, only to back out of the deals when it’s time to fund the loans or changing the terms in the last minute (e.g. require higher equity injection, raising rates, etc.) because of their own financial condition.
2. Regulatory Credibility:  As critical as financial stability is the lender’s standing with the regulatory bodies.  To protect the public in general and borrowers in particular, bank-owned SBA lenders like Gulf Coast Small Business Lending are regulated by multiple bodies: state bank regulators, FDIC, and the US SBA itself.  We run the cleanest shop in the business, and we urge borrowers to scrutinize their potential funding sources. Avoid non-regulated lenders.
3. Absolute Transparency:  The best lenders don’t rely on fine print or confusing jargon to make a living.  Our loan terms are written in plain English and include all costs, rates, fees and conditions to closing, and when we issue a term sheet, we stick to it.  No bait and switch.
4. Ethical Underpinning: Believe it or not, there are “bad actors” in our industry.  We strive to price our loans fairly and structure them responsibly.  We partner with borrowers for many years, as many as 25 in some instances, and mutual trust is paramount. We take this seriously and, as a result, provide full transparency upfront. In short, we do what we say we will do. Finding a way to say YES isn’t just a tagline, it is a way of life and our approach to every opportunity.  If there is a way to say YES, we’ll do it.
5. Operational Excellence:  From the very first contact all the way to loan servicing and final payoff, a lender must have streamlined processes and up-to-date technology. Core to our operating philosophy are well-trained, experienced industry professionals who make every phase of the relationship fast and efficient.

Considering a loan?  Give us a try by contacting any of our SBA lending professionals (or me) to get the ball rolling.  You’ll find a listing of them here: https://gulfcoastsba.com/our-people/.  We are finding a way to say YES!

Back to photography.  My first serious camera, a Bar Mitzva gift from my parents was a Canon FTb. I used it for about ten years and while I don’t shoot film anymore, the camera, nearly fifty years old, is as good as new.  Subsequently, I owned other stellar cameras such as the Nikon FM2, Nikon F5, Nikon D4 and for the past four years, Nikon Z9. Reach out for camera advice…  

As a major, nationwide SBA 7(a) lender, we espouse the program’s power and flexibility.  But let’s face it; it’s a great loan to acquire a business, a building, or a machine, but a little clunky for the day-to-day needs of a business, especially one that’s growing.

I’d like to use my monthly blog space to talk about the features of a term loan, focusing on the SBA 7(a) loan program, what it’s good for, and where it falls short, then transition to three other types of financing that can complement it.

A term loan is a type of loan that provides a borrower with a lump sum of cash up front, which is then repaid over a set period of time (the “term”) through a fixed or floating interest rate and a specific schedule of payments.  Think of it as a standard mortgage or a car loan but often used by businesses to finance major investments like equipment and real estate.  The SBA 7(a) is a term loan, typically repaid over a ten- or twenty-five-year term with monthly payments covering both interest and principal.  The advantages of an 7(a) loan when compared to conventional term loan is higher advance rates (so, lower down payment), longer repayment terms (also called “amortization period”), and (from lenders like us), the reliance on cash flow rather than collateral, making it the perfect loan to acquire a business.  

However, the needs of a business rarely stop with major investments. In fact, the success of a business is as dependent on how it manages cash flow than it is on the more significant capital outlays.  Here is an example: a distribution business receives a major order from a retailer and needs cash to buy inventory.  And another: a staffing business lands a lucrative contract with a reputable client, but with 90-day payment terms. It pays its employees every two weeks, generating a significant shortfall in cash. 

To address these needs, three forms of loans come to mind.  In no particular order:

A revolving line of credit (a “revolver”) is a flexible financing arrangement that allows the business owner to borrow money, repay it, and borrow it again up to a pre-approved limit.  Unlike a term loan (where you get one lump sum and the deal is done once it’s paid), a revolving line stays open as long as you are in good standing and may be renewed periodically.  Most revolvers are based on a borrowing-base formula, for example 80% of account receivables and 60% of inventory, but some, like the ones we issue, are unsecured and don’t require a borrowing-base; very similar to a credit card. 

Factoring (also known as accounts receivable factoring) is a financial transaction where a business sells its unpaid invoices to a third party (called a factor) at a discount in exchange for immediate cash. Instead of waiting 30, 60, or 90 days for customers to pay their bills, the business gets most of the money right away to use for its daily operations.  Factoring is an important financial instrument in many industries such as distribution, staffing, and transportation.  As an FYI, Gulf Coast Small Business Lending has a sister company that provides factoring.

Finally, the more exotic purchase-order or trade finance.  Use case: a distributor receives a large order from a retailer and must import a container of goods from overseas. The manufacturer requires payment before loading the container.  The revolver isn’t applicable because in general lenders don’t advance against inventory while it’s being transported.  It also doesn’t qualify to be factored because an invoice is not issued until the ultimate customer takes possession, which can be weeks after the order has been placed.  Enter purchase-order finance.  A handful of lenders advance the full amount of the purchase order to bridge the need until it converts to an invoice.  When the goods clear customs and ship to the customer, the advance is either termed (paid off) or converts to a more traditional factor.  Again, Gulf Coast Small Business Lending has a sister company that provides trade finance.

To summarize, it takes more than a term loan to run a business, especially one that’s on a steep growth curve.  There are several borrowing options to finance the working-capital needs of a business.  If you or your clients have a need, our team (and our sister companies) would be happy to assist.  Reach out to one of our experienced team of SBA professionals today.  You can find their contact information here: https://gulfcoastsba.com/our-people/.