CEO Insights

Last week was Glenn Gould’s birthday. The Canadian pianist’s career was launched in 1956 with his controversial interpretation of Bach’s Goldberg Variations: fast-paced, eschewing the signature repetitions, brash. The recording lasted just 39 minutes, easily fitting on an LP. Still, the recording is considered one of the most important milestones in classical music and made Gould an international star. Gould continued to forge his own style and in 1962, Leonard Bernstein, the then music director of the New York Philharmonic made history by prefacing Gould’s First Piano Concerto of Johannes Brahms, essentially saying “it’s not very good, WAY too fast, and I want nothing to do with it.”

Bach is my favorite composer and to celebrate Gould’s birthday I listened to his 1981 recording of The Goldberg Variations. Recorded a year before his untimely death, his approach to the masterpiece is completely different from the 1956 recording: measured, respectful, and introspective. This version lasts 51 minutes.  

What does this have to do with SBA lending?

Our approach at Gulf Coast Small Business Lending reflects my taste in music, specifically what I like about the 1981 version.  And, as importantly, we probably wouldn’t be a good SBA lender for a business modeled after the 1956 version.  Allow me to explain.

Here is why high growth presents challenges to an SBA lender like Gulf Coast Small Business Lending:

1. Free cash flow vs. EBITDA: EBITDA (or SDE) is interesting and important to some audiences, but not to lenders like us.  Our credit decision is based simply on the business’ ability to repay our loan, and those payments come out of free cash flow (“FCF”), not EBITDA. Items like working capital changes and capex greatly affect the FCF and the amount of excess cash available to service our SBA loan and the gap between FCF and EBITDA grows rapidly when high growth is projected.

2. Lender vs. Investor: Investors look for return on investment which is fueled by growth; lenders look for loan servicing ratios, which are sometimes reduced by growth, especially for sub-10% businesses (the majority of businesses out there).

3. High-risk growth drivers: High growth situations we encounter, whether in business plans, acquisitions of existing businesses, or refinancings are often driven by unusual circumstances such as a very large new customer or contract; opening an Amazon distribution channel; or successfully exploiting a short-term supply-chain disruption.  From a lender’s perspective, these are fleeting positive events that cannot be relied upon for future debt service.  

My generic advice to SBA loan applicants, but even more so to high-growth borrowers, is multifaceted:

1. Know your audience:  Lenders have very specific criteria to decide whether or not to offer financing to potential borrowers; what advance rates to offer (e.g. how much can be advanced against a specific project); and what terms to provide (e.g. length, amortization schedule, and rates).  Lenders are completely different from equity investors, and a presentation that works great for the latter might scare away the former.  For example, hockey-stick revenue projections might attract equity investors because of the implied returns, but will scare the typical lender who, from experience, knows that working capital needs would severely limit debt-repayment abilities.  To make things even more complex, all lenders are not the same.  Many look for collateral, others, like us, are far more interested in the cash flow.

2. Do your homework: Knowing that the lender is most interested in understanding the business’ ability to repay the loan, provide the financial information that addresses that aspect of the analysis.  That requires taking the model beyond Adj. EBITDA, layering changes in working capital, and expected capital expenditures.  The more granular the analysis, the more confidence the lender will have in the model, and the greater chance you have to get a credible term-sheet.

3. It’s all about liquidity:  This item is very specific to our shop and our products (SBA 7a, 504, USDA B&I, and franchise finance).  Other lenders may not care/know.  By far the most important aspect of our loan underwriting is determining the liquidity of the business at any point in the past, present and future and making sure that our financing provides ample flexibility to address foreseen as well as surprise ups and downs in available cash.  In other words: we really don’t want you to run out of money…to accomplish that, we first strive to understand the operating cycle (see item #2 above). We then run sensitivity analysis to show how the cycle changes as major variables are flexed and what happens to the cash position of the business.  Finally, to address any shortfalls we examine the size of the loan, the borrower’s post-transaction personal liquidity, and finally the possibility of adding a line of credit as an extra safety measure.

In summary.  Growth is good, growth gets the blood pumping, and it is something many of us are after.  But it also complicates debt financing.  We provide capital to many growth companies using the tools and knowledge we have and would love to discuss your project with you.  

Gulf Coast Small Business Lending is a direct SBA Preferred Lender actively financing small businesses nationwide.  If you have a question or a comment about anything here, or if you want to run a deal by us, drop me a message or reach out to one of our BDOs (https://gulfcoastsba.com/our-people/).  

Our A/C broke back in May, which in the balmy Texas summer is, well, unpleasant to say the least.  To their credit, the HVAC guys (Zach and Jose) showed up quickly and addressed the issue, which turned out to be an overloaded old breaker.  Growing up, I spent most of my summers and breaks with my grandfather who was an electrician, and I am actually good with my hands and generally understand how things work. But A/C eludes me. I chatted up the guys: “How hard is your job?”  Their prophetic response: “It’s not hard, but you gotta know what you are doing.”  

It struck a chord.

I’ve been travelling a lot these past six months, meeting with and presenting to potential borrowers, brokers, bankers, and many of the intermediaries we work with to get loans in the pipeline and, ultimately, closed.  The content of my presentation is straight forward: (a) who we are, (b) what we do, (c) how we can help, and (d) Q&A.  The presentation, however, evolved over those months and now the Q&A section takes up the majority of the time.  It turns out there are many questions and misconceptions about the SBA program, specifically the SBA 7(a), and the most effective use of our time is addressing those.  And since May I begin each presentation with “It’s not hard, but you gotta know what you are doing.”  

Here are the top three comments/questions that come up and a very quick summary of my answers, which, by the way, are very specific to how wedo SBA loans and may not apply to other lenders.

“It takes forever to close an SBA loan.”  It shouldn’t.  We typically close a 10-year loan inside four weeks, a real estate one a little longer, from the time we have a full package. Getting the package to the “full” status is driven in large part by our team, but we can’t do it without the borrower.   Borrowers are provided a checklist as soon as they return our LOI and we collaborate diligently with them and their accountant (if applicable) as well as the broker to get the documents in as soon as possible. Once a package is complete, it is submitted to one of our underwriters who completes a comprehensive analysis in just a few days, interacting with the borrower when questions arise.  The underwriter then submits a recommendation to our internal team (we, meaning me + one or two other divisional teammates, have the credit approval authority for upwards of 95% of all deals we see), which convenes daily (frankly one of my favorite activities on any given day!).  Once approved, a Commitment Letter is issued and the loan heads to closing.  Like borrowers and all deal parties, we want to fund loans as soon as possible while making sure we are doing it the right way for everyone’s protection.  A quick pro-tip: one of the items that always appears on our Term Sheet is SBA’s requirement for life insurance.  It’s a simple step, but we can’t close a loan without it, so please start (we can help direct you to some terrific providers with knowledge of SBA requirements) on that as soon as practical because it sometimes takes longer than expected.

“SBA loans are really complicated.” Absolutely true.  Yet, tens of thousands of business owners take advantage of the programs annually and consume in excess of $40 billion in loan proceeds to acquire and refinance businesses, to invest in equipment and real estate and to start new ventures.  The key is to work with the right lender: one with a track record of closing many SBA loans, ideally complicated ones, and one with dedicated in-house credit, closing, and servicing staff.  One with years of specific SBA industry experience.  If you work with a broker, your first question when she or he presents potential lenders should be “have you closed loans with them before?”  And when you get on the phone with the prospective lender for the first time, interview them to make sure there is a fit and they have the experience and track-record with their current bank.  I truly can’t understate the importance of this.

“All SBA lenders are the same, and I will choose the one with the lowest rate.”  In some (rare) instances, that’s true as well, but in 99% of the cases, the lowest rate presented on a term sheet is just one (and not the most important) factor a borrower needs to consider when deciding who the right lender is.  The range you will see on any one loan is +/- 1% or less. Would you pick your surgeon based on whether the co-pay is $100 or $120?  As stated earlier, dig into the experience of the lender and their track record closing SBA loans. The broker, if you use one, is indispensable in determining that, as well as your own level of comfort with the banker you speak with. Ask around, it is an important decision.

Circling back to what my A/C guys said, with a twist: “It’s not hard, but your banker has gotta know what they are doing.”

If you have a question or a comment about anything here, or if you want to run a deal by us, drop me a message or reach out to one of our BDOs.  You’ll find their contact information here: https://gulfcoastsba.com/our-people/.  We have the experience, we know what we’re doing, and we are finding a way to say YES! 

A few weeks back, Saturday morning around 10am, I am roaming the muddy fields in search of some elusive bird, when the ever-present phone chirps (or whatever they do). It’s an email from one of our BDOs: “Nimi, mind looking at this opportunity? Kind of urgent.”  “Of course.”  I pack up, head back to my place, fire up the laptop and go to work.  A couple back-and-forth emails, and two hours later an LOI goes out.  

“Thanks for doing this and I am sorry to bother you over the weekend.” “You’re welcome, and no problem. I really love working on deals.”

Fast forward a couple of weeks, I am having lunch with my daughter.  “Dad, what do you like the most?”  Without hesitation: “Working on deals.”  

I was thinking about that on my flight back to Dallas and reflecting on how the business I co-founded and continue to lead is very much a reflection of “the thing I like the most.”  

We are not a product-focused lender, and I like to think that we have an arsenal of products and services geared towards small businesses. Let me explain:  We are in business to facilitate transactions undertaken by owner-operators – business acquisitions; startups; partner buyouts; leasehold improvements; working capital; real estate purchases, and more.  To do that, we deploy primarily five types of loans:

1. SBA 7(a) – the product that got us started 14 years ago and is still the workhorse around here.  Transactions range up to $5 million and can be pretty much anything, including those with little tangible collateral.  This loan is most suited for deals that can’t be accomplished using conventional bank loans:  long amortization; high advance rate (LTV); little to no collateral; and affordable rates.  We are among the largest SBA lenders in the country and have both the experience and the track record closing the most complicated deals.
2. SBA 504 – an important program for commercial real estate development and acquisition, most suitable for loans that are bigger than the SBA 7(a) loans can accommodate.  These are a little more complicated than the 7(a) because of how these are structured, but our process is still very streamlined, and we work with many CDCs across the country to get these loans done.
3. Line of Credit – a newer program for us and offered as an option companion loan to an SBA 7(a).  It is unsecured, so easier to obtain and certainly administer once it closes.  Very simple terms: two-year, interest-only revolving loan which turns into a five-year fully amortizing term loan on the second anniversary.  
4. USDA B&I: our newer product, which is similar to the SBA 7(a) in many ways except it can go up to $25 million and must be in an area the USDA defines as “rural.” The loan proceeds can be used to develop or acquire hard assets but despite its name and source, does not have to do anything with agriculture.  
5. Franchise finance: Not a type of a loan, but rather an industry we love and in which we consider ourselves experts, to the point where we launched a company dedicated specifically to franchise loans, Gulf Coast Franchise Finance. To support franchisees as they grow, we utilize the four loans listed above, as well as traditional (or “conventional”) bank financing.  

I wouldn’t tell my daughter that I love deals as much as I do, and I probably would have continued to look for that elusive bird (which by the way I did not see) if I didn’t have access to all of these ways, we can support America’s small business owners.

If you have a question about any of these, or if you want to run a deal by us, drop me a message or reach out to one of our BDOs.  You can find a listing of them, along with their contact information here: https://gulfcoastsba.com/our-people/. 

We like to say that at Gulf Coast Small Business Lending we are finding a way to say YES.  We take this very seriously and we make every effort to accomplish the YES on a wide range of deals all across the United States.  We look forward to talking with you about your financing needs.

I am looking forward to sitting on a Banker Panel and presenting to a group of CEOs here in Dallas this week. It’s an open/roundtable discussion and I’ve been asked to participate to talk about the SBA and USDA loan programs. Thank you, Vistage, for sponsoring the event and inviting me to present!

I was provided a three-page list of possible topics and questions, and as I prepare for the meeting, I am going to use this blog post to flesh out my thoughts on one particular topic which is:

“How will the new bill affect your lending?”

As I sit here at my desk, the budget bill was just passed a few short days ago. It’s really long, and no, I have not read it; I’ve only seen the headlines surrounding it. Despite this, I have an answer:

“We’ll figure it out.”

It’s not hubris, or dumb optimism that leads me to that answer. It’s my understanding of the SBA and USDA programs coupled with my confidence in the resilience of the entrepreneurial spirit. Mix in our company’s experience, flexibility, and stability and, well, I am even more certain that we’ll figure it out. We always do.

It will likely be weeks or even months before the pundits decide the “winners and losers” and, truthfully, history will be the ultimate arbiter. In the meantime, here is how my team at Gulf Coast Small Business Lending approaches SBA and USDA loan originations and loan underwriting in these uncertain times:

1. “Finding a way to say YES” is still our mantra. We have been doing this literally for decades, formally as an organization since 2012, and our experience has repeatedly shown that the SBA 7a and USDA B&I programs play a big part in business acquisitions, startups, and refinancings in good and tough times. We may not know exactly how the new environment will affect a specific opportunity, but we are confident we will get to a “yes”, if it is at all possible, once we dig into the specifics of the deal.
     
2. Even if we don’t know what they are yet, there are clear “winners” and “losers” in this bill, and business owners, who are our borrowers, know where the opportunities are and what areas might present too much downside. We expect to see more of the “winners” and less of the “losers” in the coming months simply because that’s where entrepreneurs will naturally gravitate.
     
3. The bill, indeed the posture of the legislators, is 100% pro-business and pro-rural. Except for some missteps early on this year, we have seen support for all the loan programs, both as SBA and USDA, and expect both agencies to push for added access and larger loans.

As you think about your financing needs or those of your clients and how the bill may or may not affect SBA loan eligibility, give us a call to work through your concerns. We look at literally a thousand projects every year and have exceptional knowledge about how to structure loans, especially during uncertain times. When we say, “Finding a way to say YES”, we mean it. 

You can reach out to our team of highly experienced SBA professionals here: https://gulfcoastsba.com/our-people/. We look forward to collaborating with you as we all figure out how to best move forward.

I am writing this as we are in the midst of glorious weekend weather, like only Spring in the south can deliver.  It’ll soon rise to the 90s and 100s, so I’m enjoying it while I can.  On my ride to my local coffee shop Saturday morning, I was reflecting on current events and thinking about what I’d like to write about for my monthly blog. Here’s where I landed:

“Onshoring.”  That’s what I’d like to talk about.  Specifically, how it goes beyond “flavor of the month,” how important and viable it is, and how Gulf Coast Small Business Lending supports businesses that make things here in the United States.

A quick disclaimer: this is not in any way, shape, or form a political post.  It’s hard to write about economics and business without parading a bias, but it is never the intent.  

Onshoring is the opposite of offshoring.  It is the practice of bringing production closer to home. It became a buzzword right after COVID, with snarled supply chains and shortages across product categories. It subsequently gained steam earlier this year with the prospect of crippling tariffs (a bad idea, btw).

Manufacturing accounts for over $2.3 trillion of our economy, greater than the economies of all but the top 8 economies in the world.  Our manufacturing sector is greater than the entire economies of Canada, Brazil, Russia and Spain, for example.  The US leads the world in aerospace, transportation, medical devices, petroleum products, and countless other fields.  Notably, consumers and businesses alike prefer buying US-made products, even if they are more expensive.  

The SBA 7a loan program (as well as the USDA B&I) are perfect financing tools for domestic manufacturers, and our team has supported many such projects over the years with SBA loans.  A few examples of situations where an SBA 7a (or USDA) loan would be an ideal fit:

Vertical integration: A domestic medical device company expands its factory to accommodate new equipment to manufacture components previously made in Central America.  An SBA 7a loan is used to purchase machinery and raw material inventory.

Relocation:  An apparel company relocates to a larger facility and moves its cut-and-sew operations from China to North Carolina.  An SBA 7a loan and companion line of credit are used to renovate the new factory, purchase equipment, and train new employees.

Real Estate Purchase: An automotive equipment company uses a USDA B&I loan to purchase a building to move its operations from Asia to South Carolina, close to its customer (OEM).

Startup: A fashion designer starts a new business in Downtown LA, branded streetwear, utilizing the local manufacturing capacity in the city.  An SBA 7a loan is used to finance startup costs such as studio renovation, pattern creation, marketing and initial inventory.

The takeaway is this: if you are a manufacturer looking to expand or an entrepreneur acquiring a business, we would love to hear your story and work towards a solution to help you achieve “MADE HERE” manufacturing.  It’s what we do.  Our team of experienced sales professionals (find them here: https://gulfcoastsba.com/our-people/) are always at work finding a way to say YES!

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On a personal note, I do my best to buy domestic products whenever possible. If you watched the little video clip we shared, my glasses are made in Chicago by a 150-year-old company, the Jeep was built in Detroit, my shirt was sewn and dyed in LA from cotton milled in North Carolina, and my Stetson was made right here in North Texas.

It is hard not to be shaken by the current economic landscape and even more difficult to stop watching the financial news.  Our business is finance, specifically small business lending, and our mind is preoccupied by the implications of tariffs, deficits, potential government shutdowns, the rising rate of the 10-year, and the endemic decline of the dollar.  

I speak regularly with my close friend Dan Stella, a now-retired lender who spent an illustrious career at several large banks.  Earlier in the week during a call, when I was listing what our borrowers are facing, he said: “So Nimi, what’s new?  This isn’t your first rodeo.” 

He is, of course, right; as I counted back, I realized that this in, in fact, my fifth rodeo (1991, 2001, 2008, 2020, 2025). And somehow, we emerged stronger than ever from each, and somehow seeds that were sewn in the depth of a crisis grew into bountiful trees.  Through it all we also learned some lessons, getting smarter each time. 

This time around, in a manner similar to the 2020 crisis, I am fortunate to be part of an organization that helps sew those seeds.  Small businesses have always been the engine of growth of our economy and with the support of the US Small Business Administration (SBA), small businesses and this time around it will be no different.  I anticipate that we will once again survive the turmoil and emerge stronger than ever.  

I also believe that the current economic uncertainty creates great opportunities for small businesses to expand and we (and lenders like us) have the financial tools and motivation to assist.  Here’s why I feel so confident about this:

To start, my view on the economy is that it is fundamentally strong.  Unemployment is low, consumer sentiment is holding, inflation is in check, and depending on the region, the economy is still growing.  Yes, we can quickly descend into a recession, but if we do it will be shallow and short.  Yes, inflation is always lurking, but we have a phenomenal Fed who is laser-focused on prices.

The economic landscape presents a unique opportunity for small business owners to grow and strengthen through acquisitions, real estate purchases, recapitalizations, and strategic investment in marketing. Specifically:

1. Commercial real estate prices are flattening and, in some cases, beginning to decline.  Whether it’s the result of aging landlords ready to pack it in, maturity of interest-only mortgages, and/or decreased demand for some asset classes, cap rates are now more attractive for buyers than they’ve been in many years.  If your business is currently renting, it is likely time to consider owning. We can help with an SBA 7a loan for rent replacement.
2. Institutional private equity, which started to emerge from its slump in 2024, is sliding back into inactivity, removing some competition for good businesses.
3. The weakening of the dollar is increasing the opportunities for US businesses to export their goods and services, supplementing an already strong “onshoring” trend.  Watch for my May blog (which will be out in a few weeks) as it will be all about that specific topic. 
4. The secular trend of “moving south” is still in full force, with many regions experiencing double digit growth. With the ongoing prevalence of remote work, large businesses are finding it much easier to pack up and move.  Those large employers create regional needs for restaurants, childcare centers, HVAC (yes, it’s hot in the South and getting hotter every year), landscapers, plumbers, and electricians.
5. The economy continues to grow, and once we are through the current phase, it will grow even faster.  It’s important to keep a close eye on liquidity and costs to weather the storm, but it is just as important to prepare for a doubling of the growth rate once we emerge from this state.

But all this takes capital, and the fact is that many lenders are pulling back.

This is where small business lenders like Gulf Coast Small Business Lending come in. We provide SBA loans, USDA financing, and lines of credit (as well as conventional term loans for franchised operations). The SBA 7a and the USDA B&I programs are especially well-suited to support small businesses:

1. The SBA and USDA continue to support small businesses by working with banks to provide access to capital.  This is all we do at Gulf Coast Small Business Lending.
2. The flagship program of the SBA, the 7a loan program, does not require collateral, provides high advance rates and long amortization, and offers competitive rates.  We provide capital for business acquisitions, refinancing, real estate purchase, construction, partner-buyouts and start-ups.
3. While some banks and SBA lenders are pulling back, we continue to expand and expect the next 2 years to be our busiest.  We apply the same criteria we’ve always used: strong, experienced operators and good businesses.

So yes, these are unusual times.  But it’s business as usual here.

If you are interested in discussing an SBA loan, please reach out to our team of experienced SBA professionals.  You’ll find their contact information here: https://gulfcoastsba.com/our-people/